This appears to be a game that is battling against a player recession, which is unfortunate, considering the amount of effort put forth by the developers, that is evident in the game environment.

I found Ansalon to be quite engaging, however the lack of an active playerbase actually dulled this experience. Recently, I attempted to access the game website, to submit a survey that was suggested in-game, however this resulted in a 404 error.

There is little more I can say about this game, since to date I haven't been able to contact an immortal or 'player helper' representative for assistance.